Customers can now request their checks to be deposited on their behalf by using the check deposit feature!
The check deposit feature is a new feature that aims at making depositing your checks easier. It's an additional service you can enable (provided that the service is included in your plan) by following the steps below.
After the mail item is entered into the platform by the operator, you can request your check to be deposited by following the steps below:
- Log into your account
- Click on the option titled "My Account" from the top-right icon of the screen
- Go to the section titled "Other Services."
- Scroll down to enable the Check Deposit Service
- Go back to the desired mail item
- Request a scan by clicking on the icon titled "Request a Scan."
- Once the request is processed, it will appear in the section titled "Processed."
- Locate the desired mail item and click on the icon titled "Request Check Deposit."
When the operator processes the request, the mail item moves to the Processed section. The latter indicates that the check is deposited.
