An additional recipient is an extra user with limited access that you can add to your account. The added recipient is someone authorized to use the same private mailbox number of yours to receive mail.
If your operator adds the additional recipient on your behalf, they can determine if they will be paid or free of the monthly charge, but all additional recipients you add yourself will be paid by default.
Follow the steps below to add an additional recipient:
- Click on the top-right icon and choose "My Account" from the drop-down menu
- Go to the tab titled "Additional Services"
- Scroll down to the section titled "Need additional recipients?"
- Click on the "Add" button
- A popup window will appear in which you can fill in the additional recipient's information:
- First name
- Last name
- Username
- Password
- Phone#
- Choose whether this additional recipient is authorized and should have access to your mail or not
- Click on "Add" to confirm adding the additional recipient and pay the prorated monthly charge
NOTE:
- There is no limit to the number of additional recipients you can add to your account.
- All additional recipients must sign and notarize a copy of the 1583 form before they can access mail; they can go through the same virtual notary process when they login to their accounts.
- All charges due for the additional recipient's usage will be listed under your invoices and will be charged using the CC you have on file.
- You can edit, deactivate, or delete the additional recipient's information at any time.
- Additional recipient accounts follow the status of your master customer account, so if your account is deactivated, they automatically lose access to mail until you reactivate your account again.
As of April 2024, additional recipients have their own login credentials and limited access to their accounts; they can only access mail (if you've authorized them to do so), their account information, and the verification section to submit their documents and finalize the 1583 form: