If you have questions or require assistance, you can reach out to your operator at any time using the chat feature.
You will find the icon at the top right corner of your account, which will allow you to message your operator directly within the app:
Please note:
- If you send a message to your operator you can delete it at any time.
- If the operator has the chat feature disabled, you can reach out to them using their contact information instead (email or phone number), which can be found in the footer of your account and on all/any email notifications you receive from them:
Example 1:
Example 2: