This feature allows you to request your mail item to be shredded and discarded, follow the steps below to shred the desired mail:
- Go to New tab
- Choose the desired mail item
- Click on the Shred icon
- The mail item will automatically move to the Pending tab
- Once it's shredded by the operator, the mail item is automatically moved to Processed
Please note that you can cancel the shredding request as long as the mail item is still in the pending tab.