What is the Live Receptionist Service?
It’s the professional voice with a personal touch when your customer calls, representing your company, your way!
- Calls are answered from 8:30 a.m. to 5:00 p.m. across time zones Eastern (ET), Central (CT), Mountain (MT), and Pacific (PT).
- Currently not available in Atlantic (AT) or Newfoundland (NT) time zones.
- Greetings are personalized up to a maximum of 16 words.
- Calls are answered promptly and professionally by a friendly receptionist with your personalized greeting.
- The call is then transferred to a predetermined telephone number of your choice or to voicemail.
- You will be provided with a voicemail box and a .wav file will be sent to your email with any voicemail messages.
You can subscribe to this feature by following the steps below:
- Go to My Account
- Click on the section titled "Live Answering."
- Select a plan
- Subscribe
*Note: When the purchase process is completed you will be contacted to set it up and complete the process.